Terms of service
Terms of Service
Last updated: May 21, 2026
OVERVIEW
This website is operated by Opulaire. Throughout the site, the terms “we”, “us” and “our” refer to Opulaire. Opulaire offers this website, including all information, tools, products and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including additional terms and policies referenced herein and/or available by hyperlink.
These Terms apply to all users of the site, including browsers, customers, merchants and contributors of content.
Our store is hosted on Shopify, which provides us with the e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By using this site, you confirm that you are at least the age of majority in your country or region of residence.
You may not use our products for any illegal or unauthorized purpose or violate any applicable laws while using our Services.
You must not transmit viruses, malware or any destructive code.
Any breach of these Terms may result in termination of your access to our Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted across various networks.
Payment information is always encrypted during transfer.
You may not reproduce, duplicate, copy, sell or exploit any part of the Service without written permission from us.
SECTION 3 - PRODUCTS AND SERVICES
Certain products may only be available online and may have limited quantities.
All products are subject to our Return Policy.
We make every effort to display product colors and images accurately, but we cannot guarantee that your device displays colors correctly.
We reserve the right to:
- limit product sales
- limit quantities
- discontinue products
- change product descriptions or pricing without notice
SECTION 4 - ORDERS AND BILLING
We reserve the right to refuse or cancel any order.
We may limit or cancel quantities purchased per person, household or order.
You agree to provide current, complete and accurate purchase and account information.
SECTION 5 - RETURNS, EXCHANGES AND STORE CREDIT
We use third-party logistics and returns providers, including Hive, to process orders, returns, exchanges, refunds and store credit.
Customers may manage approved returns through our self-service return portal.
Return conditions, eligibility, processing times, return shipping costs and refund methods are described in our Return Policy.
For hygiene reasons, certain items such as earrings may not be eligible for return.
For promotional offers such as “2 + 1 Free”, the free item is non-refundable in the event of a partial return.
SECTION 6 - OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools that we do not control or monitor.
Your use of such tools is entirely at your own risk and subject to the third-party provider’s terms.
SECTION 7 - THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the content, policies or practices of third-party websites.
SECTION 8 - USER COMMENTS AND FEEDBACK
If you send us suggestions, ideas or other materials, you agree that we may use them without restriction or compensation.
You may not submit unlawful, abusive, defamatory or misleading content.
SECTION 9 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 10 - ERRORS AND INACCURACIES
Occasionally, information on our website may contain typographical errors or inaccuracies related to product descriptions, pricing, promotions or availability.
We reserve the right to correct errors and update information without prior notice.
SECTION 11 - PROHIBITED USES
You may not use the website or Services:
- for unlawful purposes
- to violate laws or regulations
- to infringe intellectual property rights
- to spread malware or malicious code
- to collect personal information of others
- to spam, scrape or phish
- to interfere with website security
We reserve the right to terminate access for violations of these rules.
SECTION 12 - DISCLAIMER OF WARRANTIES
We do not guarantee uninterrupted, secure or error-free use of our Services.
All products and services are provided “as is” and “as available” unless otherwise stated by law.
SECTION 13 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Opulaire shall not be liable for indirect, incidental or consequential damages arising from the use of our Services or products.
Nothing in these Terms excludes rights that cannot be excluded under applicable consumer protection laws.
SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold harmless Opulaire and its affiliates, employees and partners from claims arising from your breach of these Terms or violation of applicable laws.
SECTION 15 - SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions will remain valid and enforceable.
SECTION 16 - TERMINATION
These Terms remain effective unless terminated by either you or us.
We may terminate or suspend access to our Services if we believe you violated these Terms.
SECTION 17 - ENTIRE AGREEMENT
These Terms, together with our policies, constitute the entire agreement between you and Opulaire regarding the use of our Services.
SECTION 18 - GOVERNING LAW
These Terms of Service are governed by and construed in accordance with the laws of the Netherlands.
SECTION 19 - CHANGES TO THESE TERMS
We reserve the right to update or change these Terms at any time.
Changes will be posted on this page.
Continued use of the website after changes are posted constitutes acceptance of those changes.
CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
info@opulaire-jewelry.com
Opulaire
Zijl 15c
3011 PX Rotterdam
The Netherlands
