Shipping Policy

Last updated: October 20, 2026

About our shipping

Opulaire is based in Rotterdam, the Netherlands. All orders are packed and shipped from our fulfillment centre in Hoofddorp, near Amsterdam.

Processing time

Orders without pre-order items are processed and shipped within 1–2 business days.

During busy periods, collection launches, sales or holidays, processing can take slightly longer.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Shipping destinations

We ship from the Netherlands to selected destinations worldwide. Available destinations and shipping rates are always shown at checkout. If your country is not available at checkout, we currently do not ship to your location.

Shipping rates and estimated delivery times

Rates are in euros. If you shop in another currency, the amount is converted at checkout using the current exchange rate, so the amount you see may differ slightly.

Netherlands

Shipping: €4.95
Free shipping on orders from €60
Estimated delivery time: 1–2 business days

Belgium & Luxembourg

Shipping: €4.95
Free shipping on orders from €60
Estimated delivery time: 1–2 business days

Germany

Shipping: €4.95
Free shipping on orders from €60
Estimated delivery time: 2–3 business days

Austria & France

Shipping: €5.95
Free shipping on orders from €70
Estimated delivery time: 2–3 business days

Spain, Italy, Portugal, Ireland, Poland, Czechia, Slovakia, Hungary & Romania

Shipping: €5.95
Free shipping on orders from €65
Estimated delivery time: 4–10 business days

Denmark, Sweden, Finland & Slovenia

Shipping: €5.95
Free shipping on orders from €70
Estimated delivery time: 4–8 business days

Greece, Bulgaria, Croatia, Estonia, Latvia & Lithuania

Shipping: €6.95
Free shipping on orders from €75
Estimated delivery time: 4–10 business days

United Kingdom

Shipping: €8.95 (charged in GBP)
Free shipping on orders from €85 (charged in GBP)
Estimated delivery time: 2 business days
Duties and taxes included – nothing to pay on delivery.

Switzerland

Shipping: €6.95 (charged in CHF)
Free shipping on orders from €80 (charged in CHF)
Estimated delivery time: 4–5 business days

Norway

Shipping: €5.95
Free shipping on orders from €65
Estimated delivery time: 4–8 business days

United States

Shipping: €7.95 (charged in USD)
Free shipping on orders from €75 (charged in USD)
Estimated delivery time: 3–10 business days
Duties and taxes included – nothing to pay on delivery.

Canada

Shipping: €7.95
Free shipping on orders from €80
Estimated delivery time: 3–10 business days

Australia & New Zealand

Shipping: €9.95
Free shipping on orders from €90
Estimated delivery time: 5–10 business days

Hong Kong, Singapore, Taiwan, China, India, Japan, Malaysia, South Korea, Thailand & Indonesia

Shipping: €9.95
Free shipping on orders from €90
Estimated delivery time: 5–10 business days

Bangladesh, Brunei, Cambodia, Macao, Philippines, Sri Lanka & Vietnam

Shipping: €14.95
Free shipping on orders from €125
Estimated delivery time: 5–10 business days

Rest of the world

Shipping: €14.95
Estimated delivery time: 5–10+ business days

Some destinations are unavailable because no fixed shipping rate is currently available. Available countries are always shown at checkout.

Delivery time disclaimer

Delivery times are estimates and start once your order has shipped. Processing time is not included.

Delivery times may vary due to customs, local carriers, weather, peak periods or other circumstances outside our control.

Customs and import duties

Orders within the European Union are not subject to import duties.

Orders to the United Kingdom and the United States are shipped with duties and taxes included, so you will not be charged anything on delivery.

For all other destinations outside the European Union (including Switzerland and Norway), customs duties, local taxes or import fees may apply, depending on the rules of the destination country. These charges are the responsibility of the customer.

Opulaire is not responsible for delays caused by customs procedures.

Tracking information

Once your order has shipped, you will receive a shipping confirmation email with a tracking link. Please allow some time for tracking updates to appear after your parcel has been handed over to the carrier.

Incorrect address information

Customers are responsible for entering a complete and correct shipping address at checkout.

If an incorrect or incomplete address is provided and the parcel is returned to our fulfillment centre, additional shipping costs apply for reshipment.

We are not responsible for lost or undeliverable parcels caused by incorrect address information.

Lost or delayed packages

Once a parcel has been handed over to the carrier, delivery is outside our direct control. If your parcel seems delayed, please first check the tracking information in your shipping confirmation email.

If your parcel has not arrived within a reasonable time after the estimated delivery time, please contact us through the contact form on our website or via info@opulaire-jewelry.com. We will review the situation and help where possible.

Refused or unclaimed packages

If a parcel is refused, not collected or cannot be delivered and is returned to our fulfillment centre, we may deduct the original shipping costs, return costs or customs-related charges from your refund.

Pre-orders

Items marked as pre-order have a separate estimated shipping time, listed on the product page. By placing an order with a pre-order item, you accept the stated processing and shipping time.

If your order contains both pre-order and in-stock items, your order may be shipped together once all items are available.

Damaged deliveries

If your parcel arrives damaged, please contact us within 48 hours of delivery and include clear photos of:

• the outer packaging;
• the shipping label;
• the damaged item(s).

We will review the issue and work toward a suitable solution.

Contact

For shipping-related questions, please contact us through the contact form on our website or via info@opulaire-jewelry.com.